At Fabtoraj, we want your shopping experience to be simple and enjoyable. This Shipping Policy explains how we process, dispatch and deliver your orders. Please review the details below before placing an order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment, where applicable. Business days exclude Sundays and public holidays.

During sales, festive periods or unusually high order volumes, processing may take longer. We will make reasonable efforts to keep you informed of any significant delays.

2. Shipping Destinations

We deliver to serviceable locations in India. Delivery availability depends on your PIN code and our shipping partners.

International shipping may be available for selected destinations. Please contact us before placing an international order to confirm availability and applicable shipping charges.

3. Estimated Delivery Time

• Order processing: Generally 1–3 business days.
• Delivery within India: Generally 3–7 business days after dispatch.
• International orders: Delivery time varies by destination, customs clearance and carrier.

These are estimates, not guaranteed delivery dates. Remote locations, weather conditions, courier disruptions and other circumstances may affect delivery times.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Charges may depend on the delivery address, order value, package weight and selected shipping service.

Any free-shipping offer will be subject to the terms stated in that offer. Please check the final order total before placing your order.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared by email, SMS or other contact information provided at checkout, where tracking is available.

Tracking information may take some time to update after dispatch. If your tracking details are not updating or you need help with your shipment, please contact our support team.

6. Incorrect Address or Contact Details

Please ensure that your shipping address, PIN code, phone number and other delivery details are accurate when placing your order.

If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed once an order has been processed or dispatched. Additional charges or delays may apply if a shipment needs to be redirected.

7. Delayed, Lost or Damaged Shipments

If your order appears delayed, please check the tracking information first. If the shipment has not arrived within the estimated delivery period, contact us so we can assist you in checking its status with the carrier.

If your parcel arrives damaged, or you receive an incorrect item, please contact us promptly and provide your order number and clear photographs of the parcel and product, where applicable. We will review the issue according to our applicable policies and legal obligations.

8. Delivery Attempts and Undelivered Orders

Our shipping partners may make delivery attempts using the contact details provided with your order. Please ensure that someone is available to receive the parcel and that your phone number is reachable.

If a parcel is returned to us because of an incorrect address, repeated failed delivery attempts or refusal of delivery, we will contact you where reasonably possible to discuss the next steps. Any reshipping, cancellation or refund will be handled in accordance with our applicable policies and the law.

9. International Duties and Taxes

For international shipments, customs duties, import taxes and other destination-specific charges may apply unless expressly included at checkout. These charges, where applicable, are the customer's responsibility.

Customs inspections and clearance procedures may also extend delivery times. International delivery is subject to the rules and requirements of the destination country.

10. Changes to This Policy

Fabtoraj may update this Shipping Policy when our shipping arrangements or business practices change. The latest version will be published on this page. Please review it periodically.